General terms and conditions
The present general terms and Conditions (hereinafter: GTC) in the shop by the operator (the Operator) to the rightful dessert.en website provided through electronic commerce services, customer legal person or entity (the Buyer’s) rights and obligations it contains. The web Shop minors are not allowed to use. The present TERMS every transaction and service for which above-mentioned website through, regardless of its execution from Hungary or abroad, the operator or his / her contributor by them. The operator is entitled to the present GTC and the data management prospectus at any time unilaterally amend. The amended TERMS and conditions, and data management conference to the effective date of the date on which the amended TERMS and conditions, and data management conference will be published in the online store’s website.
Operator information
Company Name: Sweet Switch Ltd.
Head office: 7400 Kaposvár, Széchenyi tér 5. fsz. 1.
Vat number: 32267334-2-14
company registration number: 1409320098, JUSTICE MINÉSZTÉRIUM company information AND ELECTRONIC company procedures in intermediate SERVICE
Contract language: Hungarian
Electronic address: info@jogosdesszert.hu
Phone: +36 30 530 78 75 (Telephone customer service on working days 9-17 between phone calls.)
Contact: Dr. Göncz Nora Esther
Hosting provider: see Imprint
The operator code of conduct provisions does not undergo.
Products and services
The shop confectionery industrial products, mainly chocolate products. The product in the images displayed of the products illustrate the serve, the reality may be different.
Our prices are gross prices, VAT included and Hungarian in huf, the packaging, house-shipping cost is not include. The prices shown are not considered direct quote item, based on the operator’s bid are bound in.
Order process
Order only web interface via our we can accept. Telephone order, to avoid confusion, we can’t have the opportunity.
Shop pre-registration without also provide an opportunity to buy. Registering for a purchase in the event of the specified contact, billing and shipping information once entered. Any registration that incorrect or false data, the Operator is entitled to declared invalid by, and the registration is deactivated or deleted. The buyer with the registration at any time, you can delete the customer service they sent this direction is e-mail message. The message after the arrival of the Operator is obliged to immediately delete the registration.
The orders for the product stock availability of properly or individual manufacture in the case of individual we meet, the 2 to 10 working days deadline, or in the confirmation deadline time.
The contract does not constitute a written contract, the operator shall not be filed and later will not be accessible.
Data input error repair
The order is finalised prior to the buyer, there are ways to review the data entered. The data input errors can be corrected when the “Checkout/Cart” button to return with and the earlier pages in the fault data modification is possible. The basket’s contents to modify the “Basket” page, there is opportunity.
The order was finalised noticed data input errors (especially in the confirmation e-mail is included in the data listed in errors) the buyer shall as soon as possible, in the confirmation e-mail in error with regard to the e-mail of receipt within 1 business day to indicate the üzemeletető towards. These errors the customer, the operator availabilities can be indicated.
The order process
1. Product data sheet click on the ‘add to Cart I’m doing’ button, the selected quantities of the products included in the basket. The basket surface (icon or inscription indicating) at any time to view its contents.
2. The basket’s surface and the purchase of additional resume automatically possible.
3. The 1 point in described all want to buy products.
4. When all desired products placed in the basket, click on the Basket surface (cart icon) to view its contents. The shopping cart the products you can delete, their volume can modify the rows in the specified input field is a quantity entering.
5. The basket is located in the ‘Checkout’ button to proceed the order process. Here you can select your shipping and payment methods, and then to be given to the customer for necessary data.
6. After entering the information, the order condition of the “I have Read/I accept the general terms and conditions”, “I have Read and I accept the data management prospectus” and “I acknowledge that in order to pay the obligation to go” boxes to check, with which You declare that you have read and accepted the store’s use, and services relevant terms and conditions, data processing principles, and all of its points of agreement and took note of your order payment obligation to you. Then, in the ‘Order’ button that lets you send order.
7. The order of the system is an automatic e-mail to inform.
Confirmation
The webshop in order of the civil Code. 6:64. § legal binding offer quality, which the Buyer makes the Operator towards. The contract is the offer Operator by adopting created.
The Buyer sent by the offer (order) of the arrival of the Operator shall, without delay, automatic confirmation e-mail no later than within 48 hours after confirmation of the Buyer, for which a confirmation e-mail will contain by the Buyer for the purchase or provided during the registration data (e.g., billing and shipping information), the order id, order date, the customer’s product items are listed, quantity, product price, shipping costs and total amount to be paid for. This confirmation e-mail is solely to inform the Buyer about the order, the Operator has arrived.
This confirmation E-mail to the Operator on the part of the Buyer’s offer, acceptance of which a valid contract Operator and the Customer between.
The Buyer is exempt from the offer is no longer binding, if without delay and at the latest within 48 hours you don’t get Operator in the sent order relating to the confirmation e-mail.
If the Customer’s order is already sent to the Operator and errors you notice in the confirmation e-mail in data with respect to you within 1 day indicate to the Operator or the signal can be done when the Operator on the phone to make contact with her, the unwanted orders in order to avoid.
The order concluded by electronic means constitutes an agreement to which the civil code 2013. act V, electronic commerce services and information society services, certain aspects of the 2001. évi CVIII. law in prevail. The contract, the consumer and the business contracts between detailed rules for the 45/2014 (II.26.) Government. covered by that regulation, and mindful of the consumer rights of the European Parliament and the Council 2011/83/EU directive of provisions.
Shipping and payment terms
Please note that, currently, only domestic delivery is possible (within Hungary). This is the Operator’s own transport or carrier, postal service, use of the services of provides.
The Buyer by the Operator secured payment methods and delivery and shipping options the following delivery and payment page:
The indicated fees only there specific limits (in particular, size, weight) between valid. The e limits beyond products, orders in the event of the Operator on an individual basis, case-by-case quote can give you for the delivery, in such cases, under any circumstances, does not apply to any existing free delivery action.
The Operator may be specified shipping dates are only indicative, they are not a specific date, time candidates, but only approximate estimates of the buyer to inform. Limited hours of delivery, the Operator shall not be liable.
The Operator of the shipping charges may change the rights of the amendment in the Webshop at the time of appearance comes into force. The amendments have already been ordered products purchase price is not affected.
The ordered products will be shipped on working days 8 and 17 between the hours will take place. Please give a delivery address (e.g. a work address), specify where the time available.
Multiple orders placed where the Customer is the second order placed to indicate requirements and that the Operator feedback on the basis of there’s still a possibility, the Operator can combine the orders. The already launched a package of post-merge, however, there is no way.
The national courier service delivery fee includes a free second delivery, too. The unclaimed package repeated delivery of the cost of the Buyer.
We ask that at the time of delivery, make sure the package is intact condition. The product has experienced any damage in the case of don’t take the package and ask for the location of a written protocol for recording. Protocol in the absence of subsequent complaints will not be accepted.
In the Webshop you purchased the product price and related charges (e.g. delivery fee) to the Buyer not later than the ordered products upon receipt of obligation in full, deductions, and detentions without pay.
The products purchased, the price to offset several options:
- cod is a payment method is the courier service of
- pre-pay OTP SimplePay surface
Operator the Buyer for the payment to confirm the order after you send an electronic invoice set out by the Buyer specified email address. These TERMS and conditions acceptance of electronic invoices acceptance of quality. The general TERMS and conditions after the adoption of the Buyer’s consent to provide the Operator an electronic invoice you make. The present contribution is to withdraw the Operator’s customer support clear consent for the withdrawal of statement is possible.
Conference of the right of withdrawal
Right of withdrawal
In this section is in entitlements and obligations solely buyer be entitled to and shall be borne by who: the profession, occupation or business activity in addition to acting as a natural person, and in the Webshop who merchandise you buy, order, receive, use, take, and goods related to commercial communication, offer is addressed (‘consumer’).
In the Webshop, the Operator only products sold, services are not. The consumer is entitled to have the goods purchase and sale of contracts, shall be entitled to the product, more product served when printing the last supplied product, the consumer or the and indicated by a carrier other than the third person by the date of acceptance of fourteen (14) calendar days from the contract without giving any reasons to.
The consumer is the conclusion of the contract the day and the product of receipt of days in the period between entitled to a right of withdrawal of practice.
The consumer shall not be entitled to the right of withdrawal
(a) sealed audio or video recordings and computer software copy of sale and purchase in respect of, if the transfer after the consumer, the packaging is opened;
(b) a non-prefabricated product, which the consumer’s instructions or the express request, produced, or in case of products which is clearly the consumer is possible.; and
(c) perishable or quality of short a safe deposit box products;
(d) a closed-end packaging products, which of health protection or hygiene reasons, the transmission after opening cannot be returned;
(e) a product with respect to which nature may be inextricably mixed with any other product;
(f) sealed audio or video recordings and computer software copy of sale and purchase in respect of, if the transfer after the consumer, the packaging is opened;
(g) newspaper, periodical and periodical journal in regard to the subscription with the exception of contracts; and
(h) all other cases in which the relevant legislation (45/2014. (II. 26.) Government. regulation), according to the specifications of is not entitled to a right of withdrawal the consumer.
Exercising the right of withdrawal and the consequences of
If the consumer intends to make the above set out the right of withdrawal, withdrawal intention containing a clear statement or the model withdrawal declaration by completing and application can do that.
Model withdrawal declaration download →
If the consumer’s ‘right of withdrawal’ 2. paragraph indicated in the shipping withdrawal statement to the Operator, the consumer is the deadline for exercising of the right of withdrawal of.
The consumer burden of proving that the right of withdrawal, the present point as determined in accordance with the provisions practiced.
The Operator of the consumer’s right of withdrawal declaration of the arrival of e-mail will promptly send a confirmation to the consumer.
The consumer’s obligation in case of withdrawal, the customer product of the Operator’s general TERMS and conditions, as indicated in the address without undue delay, but no later than the withdrawal of declaration from the notification within 14 days full return. The deadline shall be met if the consumer the 14-day deadline before sending (mail, or by courier for transfer) of the product.
Returning of the product is a direct cost to the consumer shall be the responsibility of the Operator accordingly, the cash on delivery return parcels sent not in a position to take over. Returning of the product cost in addition to a right of withdrawal in relation to the consumer other costs not charged.
If the consumer can terminate the contract without delay, but no later than the waiver awareness within 14 days, the Operator will refund the consumer fulfilled by all remuneration, including freight (shipping paid for) costs, except for those additional costs which are due have been raised to a consumer, the Operator offered by, cheapest usual mode of transport other than transport mode choice.
The Operator is entitled to a refund as long to hold back until you have not received the product or the consumer is not demonstrated to the satisfaction of having sent back: the two of the Operator of the earlier time is taken into account.
The money is refunded during the Operator of the original transaction is used during payment method same payment method used, unless the consumer other payment methods to benefit from his consent; this way of refund from the application of reason, consumer any additional costs not charged.
The Operator may require the product’s nature, properties and functioning of the determination necessary to use excess use resulting from depreciation reimbursement.
Warranty, warranty, product liability
The present point is determined by the Operator’s warranty and liability obligations extent. For more information about the warranty about your product warranty, and the warranty from the prospectus you can find.
The buyer is not entitled to the right to the same defect warranty and warranty claims, and product liability and warranty claims at the same time, parallel to each other to be able to claim. These restrictions, regardless of the buyer shall stemming from the rights in the props and the product liability act specified in points privileges, regardless of entitled.
Mandatory warranty (consumer durables, see 151/2003 is hereby. (IX. 22.) )
The Operator of the sales of the products of the Civil code and the 151/2003 is hereby. Government. regulation on the basis of the products there defined scope of warranty liability, which means that the Operator during the warranty period, the liability will only be exempt if it can prove that the fault of the product, improper use can be traced back to, namely the error cause of the damages.
The duration of the warranty (the warranty period), the actual completion, so the product to the customer by passing, or the product installation begins.
Durable consumer goods constitute each durable consumer products warranties act 151/2003 is hereby. (IX.22.) Government regulation products listed in the annex, to which the legislation is an annual mandatory warranty period of my irish up.
Voluntary warranty
The Operator is not obliged to volunteer guarantee that free decision to undertake or not undertake a particular product. If the Operator by sales for the products in the Webshop, the relevant product brochures specified period of warranty, undertaking, which, if legally required warranty period to impose the prescribed period longer than can be.
The Operator of each product, relating to warranty period, at the latest, the product by the purchaser upon receipt of the relevant warranty (with warranty card) data through communication.
The Operator of voluntary warranty, the duration of the liability will only be exempt if it can prove that the fault of the product, improper use can be traced back to, namely the error cause of the damages.
Warranty in the event of the buyer the same rights as below, the warranty on parts as shown.
The buyer is not entitled to the right to the same defect warranty and warranty claims, and product liability and warranty claims at the same time, parallel to each other to be able to claim. These restrictions, regardless of the buyer shall stemming from the rights in the props and the product liability act specified in points privileges, regardless of entitled.
Warranty
The buyer of the Operator’s failure to comply, in the case of the Operator directly against warranty claims can be enforced. Warranty claims for product defects enforceable, which are the product at the time of delivery already existed.
Consumer contract in the event of the customer’s delivery date 2 year limitation period can validate warranty claims. Two year limit warranty rights of the buyer to validate now.
No consumer contract in the case of the holder of the receipt from the date of the 1 year limitation period can validate warranty claims.
The buyer will, at its option, may request repair or replacement, except when such by the buyer chose is not fulfilled impossible or the Operator for other needs will be met to disproportionate additional cost to you. If the repair or replacement, the buyer is not asked for, or requested, request the counter value to be delivered, or the mistake of the Operator at the expense of the buyer correct, or else have it corrected, or – in extreme cases – the contract may terminate. Insignificant an outdoor antenna.
The buyer the choice implied warranty claim from another may change the cost of transition is, however, required to wear unless it was justified, or that the Operator gave a reason.
The buyer shall for the fault in after the discovery of immediately, but no later than the error discovery within two months of the Operator.
The contract is six months from the date within the warranty requirements of the enforcement of communicating the defect, there is no other condition, if the customer certifies that the products the Operator you purchased it (invoice or copy of invoice). In such a case, the Operator will only be exempt from the warranty, if this presumption is refuted, and proves that the product’s fault the buyer for properties.
If the Operator can prove that the defects the buyer has any reason arose, is not required by the buyer’s warranty claim. The performance from the date of expiry of six months after, however, the customer is obligated to prove that the recognition errors on the performance at the time too.
If the buyer of the warranty claim of the product from the indicated error terms can be separated part with regard to validate the warranty, the products other parts are not quality érvényesítettnek.
Product warranty
The product (movable property) in case of failure of the consumer quality of the buyer – option – implied warranty law, or product liability claim can be enforced.
The consumer, however, is not entitled to the right to the same defect warranty and product warranty claims at the same time, parallel to each other to be able to claim. Product warranty effective enforcement however, in case of the replaced or repaired product for warranty claim to the consumer against the manufacturer can validate.
Product warranty as the consumer only defective product repair or replacement. The defect in the product product liability claims in case of the consumer to prove.
A product is defective if it does not correspond to the placed on the market, force quality requirements or if you don’t have the manufacturer’s description in properties.
Product warranty claim, the consumer of the product by the manufacturer is placed on the market within two years, can validate. This period after such claims can be. The consumer of the error after the discovery of without delay shall the failure of the manufacturer to communicate. The error discovering it be communicated within two months of the error without delay közöltnek should be considered. The communication delay damages arising from the consumer’s responsibility.
The consumer product warranty claims of the movable thing (product) manufacturer or the distributor (i.e., Operator) against exercise.
The manufacturer or the Operator is only exempt from product liability if it can prove that:
(a) the product is not a business activity in the scope of manufactured or distributed, or
(b) the failure of science and technology jobs, according to the marketing at the time was not recognized, or
(c) the product’s fault legislation or binding authority regulations arising from the use.
The manufacturer or the Operator of the free incubation period is sufficient to prove one cause.
Responsibility
In the Webshop you will find information in good faith, are uploaded, however, are for informational purposes only, the information for the accuracy, completeness Operator shall not be liable. The product in the images displayed of the products illustrate the serve, the reality may be different.
The user of the online Shop is at your sole risk, use, and accept, that Operator is not responsible for the use to be incurred pecuniary and non-pecuniary damage caused intentionally, by gross negligence, or offence caused, and the life, physical integrity, health detrimental for breach of contract of responsibility in addition to.
Operator disclaims all liability for the Webshop user’s behaviour. The user is fully and solely responsible for your own conduct Operator in such a case, to cooperate fully with the competent authorities of violations for the detection of.
The Web page of such interfaces (links) may contain other service providers ‘ websites lead. These sites and services privacy practices and other activities of the Operator is not responsible.
The Internet is a global due to the nature of the user accepts that the Webshop, the use of the relevant national laws and regulations, taking into consideration walk away. If the online Shop using any activity related to the Buyer’s state of law, it is not permitted for use exclusively with the user shall bear the responsibility.
If the user of the online shop on objectionable content is detected, it shall promptly notify Operator. If Operator’s good faith procedure, the signal justified, is entitled to the information without delay to delete or modify.
Enforcement options
The Buyer of the ordered product or the Üzemeletető activity relating to objections to the Operator availabilities may present (see TERMS and conditions at the beginning). The Customer’s complaint, your observations may indicate in person, by phone, or in written form, e-mail and letter.
In case of complaints, the Operator court of arbitration procedure of the cooperation obligations.
If the Operator and the Customer, between potential consumer dispute Operator during negotiations is not resolved, the following enforcement options open to the Buyer for:
- Online dispute resolution.
The Customer complaint settlement can use the online dispute resolution tool.
The following portal, the Customer and the Operator, against whom complaints, jointly select the complaints management trust preferred dispute settlement body.
http://ec.europa.eu/odr
please Note: the online dispute resolution is only possible if purchased online for the product or service you wish to file a complaint.
The portal can be used only if the Buyer live in the EU, and the Operator’s seat of any EU country. This site is the traders can also use to complain consumers something they sell a product or service with. - Conciliation board.
The complaint peaceful settlement purposes, the Buyer can initiate proceedings in the place of residence or place of residence of a conciliation board or you can contact the Operator, the seat of a competent professional chamber operating under conciliation body. Arbitration rules for the purposes of consumer quality of the special law under civil organizations, churches, condominiums, housing cooperatives, micro, small and medium-sized enterprise who merchandise you buy, order, receive, use, take, or the goods related to commercial communication, offer is addressed to.The Operator is established according to the relevant conciliation body:
Fejér County Conciliation Body
Address: 8000 Székesfehérvár, Long Concourse 4-6.
Phone number: (22) 510-310
Fax number: (22) 510-312
E-mail address: bekeltetes@fmkik.hu; - Complaint to the consumer protection authorities.
If Buyer’s consumer rights violation notice, is entitled to make a complaint to the place of residence of the competent consumer protection authority. A review of the complaint, following the authority of the consumer protection proceedings. - Court proceedings.
Buyer shall be entitled to the consumer dispute from a claim before the court of justice to enforce civil procedure, the Civil code 2013. act V, as well as of 1952 on Civil Procedure. act III. according to the provisions.
Summary of the complaint in relation
17/A. § (2) The consumer , the enterprise, or undertaking in order to or for the benefit of a person acting on the goods to customers marketing and sales directly related to the conduct of its activities or omissions relating to the complaint orally or in writing may be communicated to the undertaking.
(3) The oral complaint must be investigated immediately, and if necessary, must be addressed. If the consumer’s complaint handling do not agree to, or complaints for immediate investigation is not possible, the undertaking of the complaint and the related position must immediately report, and a copy of
a) personally communicated orally in case of complaints locally to the consumer to pass,
b) by telephone or other electronic communications service used in case of complaints received consumer, at the latest, (6) in paragraph substantive response simultaneously sent to
in addition, the written complaint, the (6) as described in duty to act.
(4) The telephone or electronic communications service user complaints received, the business required a unique identification number provided.
(5) The complaint record protocol should include the following:
a) the consumer’s name, address,
b) the complaint of place, time, method,
c) the consumer’s complaint detailed description, the consumer is presented by papers, documents and other evidence list of
d) the firm’s statement on the consumer’s complaint related to the position, if the complaint immediately to investigate possible
e) the report person and telephone or other electronic communications service user complaints received, with the exception of the consumer’s signature,
f) the protocol of the inclusion of place, time,
g) telephone or other electronic communications service used in case of complaints received complaints unique identification number.
(6) The written complaint, the business – if the European Union is directly applicable legal act of otherwise – upon receipt, within thirty days, shall in writing meaningfully to answer and take care of disclosure for. A shorter time limit legislation, the longer the deadline, the law may establish. The complaint was refused the position of the undertaking shall state the reasons.
(7) The undertaking on the complaint record protocol and the answer copy of five years and shall be kept, and the control authorities at their request to meet.
(8) The complaint in case of rejection of the obligation to the consumer in writing to inform complaint – its nature, according to which authority or arbitration board proceedings can be initiated. You must provide the competent authority and the undertaking is established under the arbitration board mailing address. The information also shall cover, to the undertaking of the consumer dispute resolution provisions, in order to avail of the court of arbitration procedure.
SIMPLEPAY – data transfer declaration
I acknowledge that the sweet switch Ltd. (Head office: 7400 Kaposvár, Széchenyi tér 5. fsz 1.) data controller by the(z) https://www.jogosdesszert.hu the user database is stored in following my personal data to be transferred to the SimplePay Zrt. (Budapest, Váci út 135-139-B intact. 5. em, 1138), and the data processing part. The data controller is transmitted by data about the following: name, email address, telephone number, billing information, shipping information. The data processing is carried out by a data processing activities, the nature and purpose of the SimplePay data management prospectus, the following link can be viewed: